Your web site is the key to your success on the Internet. You can use your web site to build your brand, increase sales, generate more leads, slash costs, and much more. In fact, you probably have very specific goals that your web site is helping you to achieve for your company.
If you do have goals, are you measuring them? We often ask people, “what are the objectives of your site?” Answers usually vary from “our site is supposed to provide information about our companys products”, or “the site is supposed to effectively convey our brand to our audience.”
In actuality, those are very rarely the TRUE objectives; but rather the MEANS to accomplish one’s objectives. A web site’s objectives will in most cases be to drive sales and revenues or generate qualified leads.
The first step to building a winning strategy on the Internet is to identify your exact goals and set your web sites objectives to achieve those goals. Here are two examples
Web Site Goal: Lead Generation
If the main goal of your web site to generate more leads for your company, your web sites objectives should be geared around two things
1) increasing the quantity of your leads
2) increasing the quality of your leads
By focusing on these web site objectives you can identify what your web site needs to do to accomplish them. For example, if you want to increase the quantity and quality of your leads, you can identify that your web site should be re-designed to
a) Attract more qualified visitors from the search engines
b) Display the benefits of your product or service
c) Educate your visitors and prospects on how to make a smart buying decision
d) Overcome the objections your visitors may have about your product
e) Persuade them to take action and become a lead for your sales team
Web Site Goal: Drive Sales & Revenues
If the main goal of your e-commerce web site is designed to generate sales for your company, your web sites objectives should be geared around two things
1. Get more visitors to shop for and buy your products
2. Get visitors to buy larger orders
3. Get visitors to return and buy more often
As you can see from these two examples, setting specific goals and objectives for your web site will allow you to set your plan for improving your results. Now that you have your goals and objectives, youre ready for the next step which is increasing your web sites conversion rate.